Mental health is vital for everyone in our community. 

We thought you might have some questions, here are a few common ones.


Our cancellation policy for this program is to respect both your time and your clinician’s time. No shows or late cancellations made within the 24 hour window are hard to replace and will incur a fee of $25.

If I cancel my session within the 24 hour window, what happens?


Can I stop and start as needed?

Ideally your work with your therapist will work naturally with the ebbs and flows of your life. However, we recommend a commitment of 6-12 sessions with a therapist to be able to explore and meet your therapy goals, as well as notice meaningful changes.

Yes! You can absolutely cancel or reschedule a session with no penalty if you do so before 24 hours of your appointment time. 



If I want to cancel or reschedule a session before the 24 hour window, can I do that?

Apply

More questions

Payment is accepted via Credit card, Visa Debit or E-transfer.


How can I pay for sessions? 

Our cancellation policy for this program is to respect both your time and your clinician’s time. Cancellations made within the 24 hour window are hard to replace and will incur a fee of $50. Late cancelled sessions are considered missed and are not eligible for a make up session.


If I cancel my session within the 24 hour window, what happens?


Can I stop and start as needed?

No. Ideally you will be in the program for weekly or biweekly sessions. We want this program to be as accessible to as many people as possible and we have limited clinician resources to accomodate an extended schedule (i.e. 1x a month). If you need to pause we’ll put you on the waiting list and you can contact us when you’re ready to re-start. 

Yes! You can absolutely cancel or reschedule a session with no penalty if you do so before 24 hours of your appointment time. You will be able to make up a maximum of 2 sessions.




If I want to cancel or reschedule a session before the 24 hour window, can I make up that session?

Apply

More questions

Check out our Frequently Asked Questions page here or contact us below. We want to hear from you!

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Our clinicians are only licensed to practice with Ontario residents at this time. 

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Sliding Scale Questions

Our cancellation policy for this program is to respect both your time and your clinician’s time. Cancellations made within the 24 hour window are hard to replace and will incur a fee of $50. Late cancelled sessions are considered missed and are not eligible for a make up session.


If I cancel my session within the 24 hour window, what happens?


Can I stop and start as needed?

No. Ideally you will be in the program for weekly or biweekly sessions. We want this program to be as accessible to as many people as possible and we have limited clinician resources to accomodate an extended schedule (i.e. 1x a month). If you need to pause we’ll put you on the waiting list and you can contact us when you’re ready to re-start. 

Yes! You can absolutely cancel or reschedule a session with no penalty if you do so before 24 hours of your appointment time. You will be able to make up a maximum of 2 sessions.




If I want to cancel or reschedule a session before the 24 hour window, can I make up that session?

Apply

More questions

Thank you!

Thank you! We aim to return all inquiries within 1-3 business days.

We understand that emotional, physical and spiritual healing requires challenging conversations and purposeful accountability. We are rooted in our collective resilience and are planting the seeds for future wellness.

Our virtual Office 

Our practice is virtual. Learn more about our virtual therapy options here. We can’t wait to see you in person one day, so stay tuned for more information on in person therapy. If you have questions about our virtual therapy offerings, don’t hesitate to reach out to us at info@bloompsychologyto.com