Frequently Asked Questions

What can I expect in the initial consultation?

The initial consultation your chance to get to know your therapist and ask questions about their expertise, what sessions will look like together and determine whether you both feel that the relationship is the "right fit".  We encourage you to ask your therapist more about how they work and ensure that their availability fits with your needs. 


Your therapist may ask you questions like:

  • “Do you have any previous experiences with therapy?” 
  • "What are some goals you'd like to work on?"
  • “How will we know if therapy is successful?”

This is your chance to connect before a first session, so don't be afraid to be yourself.

If it doesn't feel right, our team is here to guide you through finding the right match.

Where is your office?

Do you see adolescents and children?

We offer therapy to teens 12+ and up. Email us at to inquire about scheduling a consultation.

What is the difference between Psychology and Psychotherapy at Bloom?

Psychology services at Bloom are talk-therapy and assessment delivered by our therapists and closely supervised by a Registered Psychologist and Clinical Supervisor, Dr. Hugo Stevenson. Psychology services help people maintain and enhance their physical, intellectual, emotional, social and interpersonal functioning. It involves detailed psychological assessment, feedback, processing and connection focused healing.

Psychotherapy is talk-therapy intended to help people improve and maintain their mental health and well-being. Ongoing therapy with your Bloom therapist will depend on their specific approach and background and will involve establishing goals, learning coping skills and creating space for growth and healing through a strong therapeutic relationship.

What are your session fees?

You can find more information on our session fees and insurance coverage here. Some individuals are only covered by their insurance for specific services, so please check with your insurance provider on your benefits coverage and eligibility.

How long does therapy usually last?

Each therapy sessions lasts 50-55 minutes. The overall length of therapy however, depends on your personal goals and needs. It can take some time for you to get to know your therapist, and for your therapist to get to know you. On average, you can expect to see a therapists for at least 6-8 sessions to see considerable benefits and long term changes. 

What is your cancellation policy?

Your appointment time is created and held exclusively for you. We have a 24 hour cancellation policy for all sessions scheduled. Any sessions cancelled within this time period are charged 50% of the session fee. Same-day cancellations and cancellations made within 12 hours of your session incur a charge of the full session fee. 

get in touch

More Questions? 

send us an email at or fill out the form below.